Awaab’s Law and What It Means for Social Housing

Awaab’s Law has introduced one of the most significant shifts in social housing standards in recent years. It sets legally binding timeframes for landlords to address hazards in rented homes. At its core, the law is about protecting health and dignity. It makes safety a requirement rather than an aspiration.

What the Law Requires

Social landlords must now follow strict timelines once they become aware of a hazard.

Emergency hazards
If there is an immediate risk to a tenant’s health or safety, landlords must investigate within 24 hours. If the hazard is confirmed, they must make the home safe within a further 24 hours. When that is not possible, they must provide suitable alternative accommodation.

Significant damp or mould
When damp or mould poses a health risk, landlords must investigate within 10 working days. Once the investigation ends, tenants must receive a written summary within 3 working days. If the hazard is confirmed, safety works must begin within 5 working days. Any additional works designed to prevent the issue from returning must start within 5 working days or no later than 12 weeks.

These timeframes represent the legal ceiling. Many situations will require faster action.

What the Law Covers Now and How It Will Expand

The first stage focuses on emergency hazards and on damp and mould. In the next phases, the law will expand to cover a wider range of risks including cold, heat, fire, electrical issues, structural safety and more. By 2027, it is expected to include almost all hazards defined under the national safety rating system, apart from overcrowding.

Why It Matters

For tenants, Awaab’s Law strengthens the right to safe, healthy housing. For landlords and housing providers, it introduces a clear legal duty with measurable deadlines. It requires better internal processes, stronger communication and a proactive approach to maintenance.

For the wider housing and design community, the law reinforces a principle we have championed for decades. Healthy buildings are not a luxury. They are a foundation for human wellbeing. When hazards like damp and mould are allowed to develop, they undermine both public health and trust in the built environment.

What Providers Should Do Now

Organisations responsible for social housing should act immediately.

Update repair and maintenance policies so they reflect the new statutory timelines
Strengthen reporting and record-keeping systems
Set up clear communication procedures for tenants
Plan for the expansion of hazards that will fall under the law in the coming years
Integrate prevention into design, specification and long-term asset management

High performance buildings are always simpler to manage than buildings that rely on reactive repairs. Awaab’s Law makes this truth unavoidable.

Looking Ahead

Awaab’s Law signals a cultural shift in how we think about safe homes. It places responsibility where it belongs and supports tenants with clear rights and expectations. Most importantly, it encourages the sector to design and maintain buildings that are healthy, resilient and future ready.

At Mosart, we believe that every building should support life, not threaten it. Legislation like Awaab’s Law brings the industry closer to that standard. When design, maintenance and accountability work together, people thrive.

For more detail, you can read the full guidance on GOV UK